User journeys
Start with account access. Decide what information users need before they take the next step.
Start with account access. Decide what information users need before they take the next step.
Map usage or meter records and service requests, including ownership, access and notifications.
Test the priority actions with realistic records and agree how staff will manage content after launch.
Pages for solar installation, power plans, water and gas connections, with tariffs, coverage areas and eligibility explained clearly.
Bill payment, meter-reading submission, outage reporting and complaint tracking for existing customers.
Rooftop-solar calculators, quote requests and project galleries that help homeowners and businesses start a project.
Built for providers people rely on every day — where the website has to answer the bill question and the new-connection question fast.
Service pages, a connection-request form and bill support — the flows customers use most.
Tested with customer-service staff and real customers, checking requests and bill lookups work as expected.
Solar calculators, outage maps and account portals follow — so the launch stays simple and dependable.
We use that to discuss the first deliverable and the checks it should pass.
Tell us what you want to build, who it is for and when you would like to launch. Share your existing website or design if you have one.
Share your current site or app and what you want to change. We can review its setup and discuss which parts to update.
Request a strategy call or send us a message on WhatsApp. We’ll discuss the scope and timing with you before putting together an estimate.
Project consultation
Tell us what you’d like to build or improve. We’ll use the call to discuss what to tackle first.
Who the project is for and what it should help them do.
The features, pages or improvements that matter most.
What we need from you to discuss scope and timing.